https://www.hallefriedland.com/work daily 1.0 2025-12-31 https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1570155773738-PLH5WABCCN402RPZIOUE/Background_No+Frame_2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654037266120-PWOVTZEKQ10MU1CYFOTM/Payments+Header+Image_site+landing.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654270172396-8VPM19LX8KN2Z0NINOQI/Eligibility+Header+Image_New.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654790914218-N8D2XW8XD9364B77TVYI/Intake+Header+Image_site+landing.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578279317320-0DGIAJ9VQJWKYRF3NO99/Results.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568167691547-5OQCQ70WLT0CU03492CA/Applicant+Journey_v3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568480566826-6N9A6D3J1PYPUUA5R4N7/Adam.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568480566901-810KUGZ7JRCHG1FU1E0G/James.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568480567425-4BBVD0JL6CY7KSJS6DOY/Lea.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568480567369-1U9ZEM767U10PMWZNA5G/Marina.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568226892926-A2TBVSPM5WLAJ0GEYASY/Emapthy+Map+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568226893269-Z7IYUBEXEQE8UM12X8LO/Emapthy+Map+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568226894517-XCCGJ6W2TWP77CJ77KMJ/Emapthy+Map+3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568226894319-WK4FOBKFA696S7GS8S6T/Emapthy+Map+4.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568486298196-M03AHQBHWCYNM7RIS77Q/Rapid+Protoyping+Critique_2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568490472514-0NOTAKYOSXZCC4AIH8R9/Site+Map.png Work Site map for the applicant portal https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578249068444-L0DQV2JRIL7XGZGGC9J2/Onboarding.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578249480800-201Z11TGN2FRG0334OL4/Personalized+Message.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578249737677-VO1CKBSGIX1UL1BT9B3Q/Progress+Bar.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578249991499-N5OSXVMG1EAX6LSCI4L5/Break+Pages.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578250118797-JKTTMB3PYD3R05F76ZDV/Chat.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578254621709-ORX8DJA9KWX267FBZ69Z/Congrats.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578253378134-II9STAANJKNLK5YRNUPN/Onboarding+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578253608131-5HSS00IQ0XEHXL7IX462/Sense+of+Progress.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578253936261-WRBB2MP0PT2J7KKXBR29/Status+Changes.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578255883709-75F0AZS46EUF9MT5P2ZM/Counselor.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578255924161-H9JW21NR9V4FKJLCO96J/Congrats+done.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578255963631-42J3BE437ORA2XJZEE6V/Course+Selection.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568509760709-61QDBT78VS1RBU4VMWXQ/Application_Responsive+Design.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1570152279582-KGLNMMZ10RHVABZ4VK8Y/Action+Items_Responsive+Design.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1568511019740-SIQRYDGNJQ10S7JTTWAK/Dashboard_Responsive+Design.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578256317767-4VL2BFL7TBL0Z2BVR0DC/Wireframes+to+Visual+Designs.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1578281040944-RRC2X3TDGFJI4JYMUN9K/Objectives.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/45733be5-1535-4a88-b96a-bd659abc102c/Payment+1.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/ec3cba34-6a78-4830-beec-ab6df2fb165a/Payment+2.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654812569487-DYR477EZKN8EXUOA6GOF/Payment+Request+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654812569693-OCAE3D1B0BR8YBRJDADY/Payment+Request+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654812571228-KHFR8UNSU7HZ7IA3NBE5/Payment+Request+3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654812615537-KHWH7HYGHUPQWOK7U0ZF/Refund+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654812615416-4RLIU6MLH7DZ5B8JXJR2/Refund+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654812617925-JGRUYK9Q7GH3GEVKX1BX/Refund+3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/90979d9a-da7f-4812-8d25-ad7fea835c30/Interview+Summaries.png Work - Make it stand out Summaries of each of the 8 interviews, which outlines practice demographics, highlights of current payment workflows, and reactions to screens evaluated. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/3aff891d-80ef-4efb-bb9d-0c406c7248b2/Current+Payment+Workflows+1.png Work - Make it stand out Themes identified in current payment workflows https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/8a1c18ae-42e7-44aa-82cc-4b70fcd16300/Design+Eval+1.png Work - Make it stand out Proposed designs I evaluated with practices, outlining general feedback and assumptions, likes, dislikes, and subsequent ideas to explore. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/5003467a-5e7c-4115-a0c4-19976203eec0/Pay+Results.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/0b8b1120-15ea-4332-b906-1f04778eabc5/Oboard.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/023c7c30-456d-4171-ae3f-c916996b3fad/Payment+Request.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/4a222c09-e1d4-4328-8fd7-1da2ed320973/Payment+Reminder.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654034511733-1TNWGV2UGQDOU2YU5SWH/View+Details+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654034511926-96H3S5FJIKFFOCIS1AO4/View+Details+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654034514325-LIJJ8ZTMVBLK1949Q1L2/View+Details+3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1654034514356-QROETTT81V5OLXTLU6ZK/View+Details+4.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/65b5292e-d315-41d1-ad15-f145854de52b/View+History.png Work - 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Make it stand out Summaries of each of the 5 interviews I conducted, outlining practice demographics, highlights of their current eligibility workflows, and answers to closing questions https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/fcee3b71-ade2-431f-95a4-8f09ab6ea95d/Current+Worflows.png Work - Make it stand out Themes and insights captured from current workflows https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/95e20dda-2346-438d-b7a4-a5f4d9a2126e/Design+Evaluation.png Work - Make it stand out Screen-by-screen feedback from usability test, outlining general feedback and assumptions, likes, dislikes, questions, and ideas and features discussed https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/65e88c53-b393-4ab6-a1a8-accf0c7496f2/Verify+in+Intake.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/9d416104-5f12-4a8f-9386-246c28e1b308/Inputs_Old.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/396e961a-5689-4100-a2f2-a483ecfc6f85/Report_Old.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/00ca8cb8-5d79-4215-9f84-f1b49c4159b7/Payment+Request+Coupled.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/325ea6ec-3436-4ff2-918f-35fde3f10252/Automatic+Check.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/811a2f72-8938-4383-9f1e-5d39818f5eb6/Report_New.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/5dc3a3a0-01b8-4914-b7e0-10be2e2fcd63/Manual+Check.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/74b1fc5d-75cc-4dfd-be45-a90e52385b66/Inputs_New.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/b9854156-6c85-48af-aa0f-43e4091dfe8f/Success+Metrics_Elig.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/23b389b1-28d4-4f12-aa31-9ce1f70952d3/Existing+Appt+Journey.png Work - Make it stand out Existing appointment journey for both in-person and video visit appointments. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/0e9804aa-24b2-4287-a4ce-9ea0b9c97a8c/Proposed+Opp+Areas.png Work - Make it stand out Proposed high-level journey, which identified potential areas where pre-appointment information could be surfaced in our current product and CRM https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/37373c06-127d-44eb-bcc4-b8fd78103a28/Research+Outputs.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/50687c4e-6730-4320-b46c-ce78e1fa693e/Post-Generative+Research.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666669974677-FTASKZOCLDUJPO9U4V29/separate+table+1+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666669974676-L5N55XAAPPJ1TLMDFPH7/separate+table+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666669977166-CZ2ZEXPOE1ED8DW7VW2S/separate+table+3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/5402a49d-3a0b-4408-80a1-f097cdbc075f/Evaluative+1.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666671071364-6CKCAEWJWDG644PTL406/Modal+Forms+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666671144143-LMYFRMTQWDF90RWUT7S5/Modal+Forms+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1f712f82-4950-4f52-b028-b4d5089e000d/Modal+Insurance.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/10da193c-51fd-47c0-8de3-1bd253663fa1/lofi+flyout+1.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666656570078-LIT9UJVLS05R4EAIDTV8/Evaluative+1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666656571483-QUOOJQLOKHNG34E3IXSN/Evaluative+2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666656572880-6G735MVK5BYAXCHOFEZ4/Evaluative+3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/6f021bfb-e2f2-489f-8e5d-a441bc6a9ca2/User+Stories+Spreadsheet.png Work - Make it stand out Following research, we created a log and backlog of user stories to help determine which product areas we wanted to focus on for the MVP vs. subsequent releases. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666657902142-V2NWUH9B8HGP7KB4Z8IW/MVP_0.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666657905222-BLJ86UM0Q72R319JG2SP/MVP_1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666657910032-KHPC9ZWIAAW1MXJXAW84/MVP_2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666657911012-8TQMHKBVIGOS38LF0WM8/MVP_3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654313947-ADRZCHIVN1IRT2R81W5P/1.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654314027-3XWKTXHPRH8AMMAWQQ8V/2.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654316492-ESMPVY9I4X7JY6WR3LUD/3.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654317303-EOVTDI6LB3T60N9EWGCW/4.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654319024-G0RWG9ZCN5F179Q58WNV/5.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654323260-QF9W1B90VN1J22PCKHLQ/6.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666654323969-0G4LB6RG6QWRDFDDUYET/7.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/5d51e580-7041-4569-9350-75fc79d52a66/MVP+Patient+Mobile.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/a5a10fcb-a035-4e25-a736-45ea232f8d66/Current+Product.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666629783702-BBUE7HSSM4313NY78J3D/Flyout+Open_Insurance+and+ID.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666629781600-RIBPEN55CY2HNIM23TQV/Flyout+Open_Forms.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/1666629781461-B52GU5NX2V0P1T84I4SU/Flyout+Open_Contact+Info.png Work https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/a5b4ddcc-6217-4b78-b31c-229e4136974e/Current+Product+-Mobile.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/ba9b8943-f9cc-4316-a9ca-46a7119ef11f/Success+Metrics.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.hallefriedland.com/about daily 0.75 2026-01-21 https://images.squarespace-cdn.com/content/v1/5d62c59514e08c0001041376/5f6ec8fd-c43c-44c5-8732-17096982c940/IMG_2233.JPEG About - Hi! I’m Halle